Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped and you will receive a confirmation email with tracking information.

Shipping Time

Shipping times vary depending on your location:

  • Domestic Orders: 5–10 business days

  • International Orders: 7–15 business days

Please note that delivery times are estimates and may vary due to customs, carrier delays, or high-demand periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Tracking information may take 24–48 hours to update after shipment.

International Shipping & Customs

We ship internationally. Please note that customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.

Incorrect Address

Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned due to an incorrect address, reshipping costs may apply.

Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.

Lost or Missing Packages

If your tracking information shows that your package was delivered but you have not received it, please contact your local carrier first. If the issue is not resolved, contact us and we will assist you.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos or videos of the product and packaging so we can resolve the issue promptly.

Contact Us

If you have any questions about shipping, feel free to contact us through our Contact Us page or email our support team.